Different billing & shipping addresses

[Anonymous]

Hello, I'm trying to order something off Sephora to get shipped to a different address, but it keeps telling me that I can't purchase the item because my billing address on the card is different than my shipping. Any ways on how to fix this?

[keelybt]

Hi @Anonymous It's not a problem to have different billing and shipping addresses, however your billing address must match what your financial institution has on file. It looks like you have now resolved this issue. Please send me a PM if you have any additional questions.