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Post in Customer Support

Didn’t receive the 500 extra points

I just made a purchase over $75 on February 18th and the lady who checked me out said I earned 500 bonus points for this. In my account I only earned 88. I have a receipt to show this. I want my points

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Re: Didn’t receive the 500 extra points

@naseyani I will send you a PM. 

Re: Didn’t receive the 500 extra points

@naseyani  Have you contacted Sephora’s Customer Service team yet? They should be able to adjust your point balance for you. 

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