Didn't receive samples.

[Anonymous]

I see a lot of people are having same issues, and just as I said, my samples are missing. I'm going to call tomorrow and see what they say 😕

[RichardBT]

Hi @Anonymous @lmnopqrs @JGSFLA,

Sorry to hear your concerns regarding the samples in your order. Although the website does call out that samples may be substituted in the event that the one you selected is out of stock, it's still unfortunate when it happens! Please feel free to PM me if there is anything in your order that requires further assistance!

Best,

Richard

[lmnopqrs]

I just had the same problem. I chose 3 samples when I checked out, but when the order confirmation came (3 days later), none of the samples were on the order. Today I got the package, and no samples in the box or the invoice. It's like they just deleted them from my order.

[Anonymous]

That's odd... my samples were in the order confirmation...

[JGSFLA]

happens to me ALOT too!