Didn't receive my samples

[yiuueeee]

Didn't receive my samples that I ordered .... veey disappointed...Can anyone help?

[eeepp]

I did not also receive my free samples. I don't know why they asked that during the checkout if they're not gonna give the free samples. :((((( A little bit disappointed with that. 

[DaneeBT]

Hi @eeepp

Oh no! I will send you a PM.

Regards,
Danee

[kekk]

Same, didn’t receive both samples I ordered and no substitutions either. A bit disappointed as I was excited to try them on.

[JaneanBT]

Hi @kekk,

I will send you a private message.

Best Wishes,

Janean

[JaneanBT]

Hi @yiuueeee,

I am sorry about that. I will send you a private message. 

Best Wishes,

Janean

[blons]

Hi there,

Just gotnmy order and both my free samples were missing. (I received my rewards points sample though.) 

[JaneanBT]

Hi @blons,

I will send you a private message.

Best Wishes,

Janean

[Jomacki]

Same it's very disappointing when this happens! It's happened before too 😕

[JaneanBT]

Hi @Jomacki,

I will send you a private message.

Best Wishes,

Janean