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Didn’t receive my samples with my order

I wait to order when there are samples available that I like and I didn’t receive either of my samples with my order. I have a video to prove it. This really sucks because I wanted to try one of the products really bad. Are the packagers stealing our samples while packaging them?

Re: Didn’t receive my samples with my order

Hi @aycash,

 

I'm sorry about this! I'll send you a message.

 

Best,

Laurie 

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