Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Didn't get any of my samples!

Hi Sephora!

 

I didn't get any of the samples in my order! Can you do something about this, at the very least send 3 more samples? Please private message me and I'll give you the order number, but these were the missing samples:

 

Smashbox Iconic Photo Finish Foundation Primer Smashbox Iconic Photo Finish Foundation Primer - 0.05 oz / Sample

ITEM 1411495

 

bareMinerals BAREPRO Performance Wear Powder Foundation bareMinerals BAREPRO Performance Wear Powder Foundation / Sample

ITEM 1948785 

 

First Aid Beauty Ultra Repair® Cream Intense Hydration First Aid Beauty Ultra Repair Cream - 0.06 oz / Sample

ITEM 1398361 

Re: Didn't get any of my samples!

Hi @tokyofan

 

I'm sorry to hear about this. I will send you a PM shortly.

 

Bisous, 

 

Sian

RE: Didn't get any of my samples!

I haven’t been receiving any either
Conversation Stats
  • 2 replies
  • 409 views
  • 0 Hearts Given
  • 3 Contributors