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Post in Customer Support
Nabiizzaa
NEWCOMER I Rouge
‎05-02-2021 09:22 PM
‎05-02-2021 09:22 PM

Didn’t get a refund confirmation

Hi! I have returned a product (Charlote Tilbury mini lip set) and the tracking shows Sephora received it on April 23. According to the website after receiving the product within 2-3 days Sephora is going to send me a confirmation email of the refund. It has been a week and I still didn’t get the confirmation email nor my refund. Please give me an update. Thanks! 

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DaneeBT
MOD Rouge
‎05-03-2021 05:33 AM
‎05-03-2021 05:33 AM

Re: Didn’t get a refund confirmation

Hi @Nabiizzaa,

 

I will send you a PM to further assist!

 

Always,
Danee

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