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Post in Customer Support
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BhaktiRane
NEWCOMER I Insider
‎03-03-2024 01:52 PM
‎03-03-2024 01:52 PM

Did not receive the samples that i selected

I had selected 2 free samples but got something different.

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DaneeBT
MOD Rouge
‎03-03-2024 02:07 PM
‎03-03-2024 02:07 PM

Re: Did not receive the samples that i selected

@BhaktiRane Sorry to hear that!  Please note, substitutions will be made for out-of-stock samples. This is listed on our website here > https://www.sephora.com/beauty/samples-promotion#FreeSamples And on our samples page here > https://www.sephora.com/beauty/free-beauty-samples We understand this is disappointing and we're sorry we were unable to send the sample that you selected at checkout!

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  • ‎03-03-2024 01:52 PM
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