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Did not receive my chosen samples

Was very disappointed I did not receive the free samples I selected for my last purchase and received items I can only discard.  What is most disappointing is the sample size jar of Bum Bum Cream I was looking forward to taking with me to work as I do not want to transport the larger jar in my purse.  Might seem trivial, but was very important to me.

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Re: Did not receive my chosen samples

Hi @LadySimone,

 

I am sorry about that. I will send you a private message.

 

Best Wishes,

 

Janean

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