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Post in Customer Support
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Did not receive an email receipt

I made several purchases almost two weeks ago and have just now noticed that I havenโ€™t received the email receipt the associate said I would be receiving. I see the items in my buy again tab in my app and it shows the dates purchased. Will this affect my ability to make a return of the items? 

1 Reply

Re: Did not receive an email receipt

Hi @TJay2,

 

I'm sorry for the trouble! We're unable to resend the email receipts, however as the items/purchase were added to your account, you will still be able to return them. The store can look up the purchase with your registered email address or phone number. Thank you!

 

Best,

Laurie 

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