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Post in Customer Support
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girlfriend25
NEWCOMER I Rouge
‎01-23-2018 11:04 AM
‎01-23-2018 11:04 AM

Did not receive 3 free samples for 2 online orders

I received two orders today and neither included the 3 samples chosen and displayed in the order information.. I’ve had this happen a couple of times before, but when two orders come in late (took five days from ordering rather than two) and without samples — it’s really disappointing.

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1 Reply
MaliBT
ALUM II Rouge
‎01-23-2018 02:04 PM
‎01-23-2018 02:04 PM

Re: Did not receive 3 free samples for 2 online orders

Hi @girlfriend25, 

 

Oh no! I'll send you a private message to assist you. 

 

Best, 

Mali 

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  • ‎01-23-2018 11:04 AM
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