Did not apply my promo code

[TuwannaM]

i purchased a purfume for $60 and did not get the $15 off. I just noticed that I didn’t receive the discount but instead 15%. I also always receive a promo item but did not this time. Did my purchase not qualify? I can not return to the store anytime soon. How can I get this resolved?

[DaneeBT]

Hi @TuwannaM,

I'm sorry to hear your promotion code was not applied to your order! For immediate assistance, I recommend giving us a call at 1-877-737-4672 or you can send me a private message with your order number. Thank you.

Always,

Danee