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Post in Customer Support
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Delivery

Hi I ordered a same day delivery and my package has not been delivered with care opening my bag I noticed some powder falling out of the product please let me know what can be done with this Im very disappointed!IMG_0035.jpeg

Re: Delivery

@naishaaa55555, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

 

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: Delivery

I have turned my private message on now 

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