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Post in Customer Support
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sophiemakeups
NEWCOMER I Vib
‎08-09-2023 06:59 PM
‎08-09-2023 06:59 PM

Delivery to the wrong address

Hi, 

My package was delivered to the wrong address (which is clear from the photo provided on UPS website in "Tracking"). The package was delivered at someone else’s front door. How is it possible to get my items or a refund at least?

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keelybt
MOD Rouge
‎08-10-2023 06:36 AM
‎08-10-2023 06:36 AM

Re: Delivery to the wrong address

@sophiemakeups Oh no! I will send you a PM to help.

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  • ‎08-09-2023 06:59 PM
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