Delivery disaster

[FZara5]

I made an order yesterday and today I see the shipping details and it says delivery January 23rd!! Because Sephora is using post Canada we don’t even know when the strike will be over!!! How awful is that! Especially with beauty products that need to be in a stable temperature! Leave alone the fact that this was meant to be a Christmas gift!!!!! Shame on you Sephora!!

[keelybt]

@FZara5 I'm so sorry that your order has been delayed.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[FZara5]

I saw the automatique answer on multiple posts and made sure to have inbox activated on my account! Please stop taking us for dummies!!!

[keelybt]

@FZara5 I have sent you a PM 

[FZara5]

 if i didn’t see this message I would have never ordered!!