Delivery Status: Undeliverable

[Anonymous]

Hi, I made. Sephora order on Dec 3rd and jt was supposed to arrive this week. I realized that I didn’t include my apartment number in the address so it was undeliverable and says being returned to sender. Is there anything can do to update my info so it could still be delivered? 

- I am in Ontario Canada 

[kevinbt]

Hi @Anonymous, I can take a look and see what we can do! I am sending you a private message to help. 

Regards, 

Kevin

[sarahbolivar]

Hi- the same exact thing happened to me today. I live in Montreal, QC and ordered in store 

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[kevinbt]

Hi @sarahbolivar, I'm sorry to hear that! I am sending you a private message to help. 

Regards,

Kevin