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Post in Customer Support
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tayl8
NEWCOMER I Insider
‎02-14-2024 11:40 PM
‎02-14-2024 11:40 PM

Delivered to wrong place.

Hi! I ordered my same-day product so that it was shipped to the concierge address, however, it was sent to a different building. I went to the other complex building and someone else took it. Can I get a refund or a reshipment?

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LaurieBT
MOD Rouge
‎02-15-2024 08:49 AM
‎02-15-2024 08:49 AM

Re: Delivered to wrong place.

Hi @tayl8,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Best regards,

Laurie 

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  • 1 reply
  • ‎02-14-2024 11:40 PM
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