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Post in Customer Support
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Anonymous Insider
‎10-03-2018 01:47 AM
‎10-03-2018 01:47 AM

Debit card not working

Every time I hit checkout, I am told:

"Payment error - your payment could not be processed. Please verify that your card number, expiration date and cvn are correct and that your billing address matches what the bank has on file. We have reversed any pending charges to your account."

Please help!

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StephanieBT
ADMIN Insider
‎10-03-2018 09:44 AM
‎10-03-2018 09:44 AM

Re: Debit card not working

Hi @Anonymous, sorry to hear that! I recommend giving us a call at 1-877-SEPHORA for assistance placing your order, so we can verify your payment information over the phone.

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  • ‎10-03-2018 01:47 AM
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