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Post in Customer Support
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Damaged product

Does anyone know if sephora will replace or refund a broken product? /where I should go to get that done? Thank u

Re: Damaged product

@juliuii Oh no! I will send you a PM. 

Re: Damaged product

@juliuii @You would have to talk to customer service and ask. 

Re: Damaged product

i think it depends on when you bought it and whose fault the damage was

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