Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
mismel7
NEWCOMER I Rouge
‎04-18-2021 07:59 PM
‎04-18-2021 07:59 PM

Damaged product

I received my package in the mail and the Living Proof curl conditioning crepe container had been smashed, the top had come off and the product had leaked all over in the box. What do I need to do to get money returned or item replaced. Thank you!

 

  1.  
Tags:
0
Reply
1 Reply
DaneeBT
MOD Rouge
‎04-19-2021 05:18 AM
‎04-19-2021 05:18 AM

Re: Damaged product

Hi @mismel7,

 

Sorry to hear about this! I'll look into it then send you a PM.

 

Always,

Danee

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎04-18-2021 07:59 PM
  • 217 views
  • 0 Hearts Given
  • 2 Contributors