Damaged perfume

[miaaem]

Hiii I’m not sure how to get in contact with someone about my packaged I received today but my perfume I’ve been waiting on, the Ariana grande Cloud came a bit wet it seems the perfume wasn’t sealed right and some spilled out and stained, I was hoping to get help on how to get a replacement or something, it was wet once I opened it including the box, thank you!! Loved the samples!!

 

  

[keelybt]

@miaaem Oh no! I will send you a PM. 

[miaaem]

Thank you!! Where would it be sent from?

[LaurieBT]

@miaaem, it looks like your private messages are turned off and you can turn them on in your settings. Alternatively, you may call 1-877-SEPHORA (1-877-737-4672) or contact our live chat > https://www.sephora.com/beauty/contact-us where we can further assist you. If the chat page says it's unavailable, please stay on the page for a few minutes until the next agent becomes available. Thank you!

Best regards,

Laurie