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Post in Customer Support
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Damaged item

I just received an online order and one of my items (brow powder) is broken and completely smashed. I’d like a replacement if possible but I’m assuming I can’t get one because it is currently out of stock so do I get a refund or ???

Re: Damaged item

Hi @cassanielle

 

I am sorry about that! I will send you a private message so I can assist you with this. Thanks! 

 

Best Wishes,

 

Janean

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