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Post in Customer Support

Damaged Pat McGrath Palette

During the holiday sale, I ordered the Pat McGrath MTHRSHP Sublime Bronze Temptation palette. Unfortunately I just opened the box and one of the shadows - Supernova - is completely destroyed! I am so upset and really just don’t know what to do. Does anyone know if I can get a replacement? 

Re: Damaged Pat McGrath Palette

Hi @CaityHoo,


I am very sorry about that! I will send you a private message so that I can help with this. Thanks! 


Best Wishes,



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