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Post in Customer Support
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Damaged PIN number on gift card

I accidentally scratched off some of the PIN numbers on my Sephora gift card. What can I do? 

Re: Damaged PIN number on gift card

Did you get any help ? I went into a store today, the associate peeled off the sticker which look off 6 numbers, and then told me there was nothing she could do. It was a gift, I do not have the receipt. 2 other gift cards were purchased for my other girls and there’s worked just find as they were scratched off not peeled off. This is so disheartening knowing nothing can be done and it’s not the customers fault!!

Re: Damaged PIN number on gift card

@Laikalovesodin Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

Re: Damaged PIN number on gift card

I changed my message settings. How do I sent you a PM? Nothing happens when I click on your name. 

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