Damaged Card

[KQGee]

Hi!

My daughter received a Sephora Gift Card for Christmas, which our ridiculous dog ate. We have the original purchase receipt from the gifter. Can the card be re-issued?

Thanks.

[LaurieBT]

@KQGee, I'm sorry to hear this! If the gift card was purchased from Sephora directly (not a third-party retailer) and you have the receipt, we can look into it further for you. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with the receipt, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[lydia272899]

Yes! In fact if you go to the exact store or any Sephora it was purchased from it can work! How much did the card have in it?