Damaged Birthday gift

[RevBha]

I recently placed an online order and received my birthday gift along with it. However, when I opened the package, I noticed that the lipstick in the birthday gift was broken.

Could you please let me know if there’s anything that can be done to replace it?

Thank you for your help!

[DaneeBT]

@RevBha I'm sorry to hear about this! It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message with your order number so I can further assist. Thanks!