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Post in Customer Support
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Alexaine
NEWCOMER I Insider
‎11-25-2021 10:18 AM
‎11-25-2021 10:18 AM

DOUBLE CHARGED FOR MY ORDER

Hello, please help me.

I placed an order on November 15, and you charged my card the same day. Yesterday, you sent an email saying that the product has already been shipped and today you charged my card AGAIN, so why was I double charged?

 

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JaneanBT
ALUM II Rouge
‎11-25-2021 10:28 AM
‎11-25-2021 10:28 AM

Re: DOUBLE CHARGED FOR MY ORDER

Hi @Alexaine, 

 

I am sorry for the confusion caused. I will send you a private message.

 

Best wishes,

 

Janean

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  • 1 reply
  • ‎11-25-2021 10:18 AM
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