DO NOT GET COMENITY BANK SHAME ON SEPHORA FOR PROMOTING THIS

[kaweenacee]

Total scam. I closed an account beginning on January. Come August, I receive a bill for $140 for late fees and interest. They say they can’t take off late fees because the account is closed. So how is it that they can add interest and late payments to a closed account that was paid in full???? Beware. Do not open up a card at Sephora. The online payments doesn’t work. Customer service not helpful. Shame shame shame on Sephora for promoting this bank for “rewards”. Your reward is unknown interest charges and late fees & getting your credit messed up! BEWARE FOREALS 

[DaneeBT]

Hi @kaweenacee I'm so sorry to hear about this! I recommend reaching out to Comenity Capital Bank and request to speak with a supervisor about this:

1-866-841-5037 (Sephora Visa)

1-866-864-7787 (Sephora Visa Signature)

1-866-702-9946 (Sephora Credit Card)

Thank you and I'm sorry for this experience!