Customer support

[fancypar87]

Spoiler

I have tried multiple times to write a review tried with different browsers and app and im not able to see it

[keelybt]

@fancypar87 I have removed your email address from your post, as we don't recommend sharing it publicly. Can you share the error message you are receiving? Are you using more than one account to submit reviews?

[fancypar87]

No error message says it will be posted in 72h and it never does i created a new account with a different email and resubmit it a week after and still doesnt work

[keelybt]

@fancypar87 Can you please confirm the other username you are using to submit reviews? 

[fancypar87]

Greekangel87

[keelybt]

@fancypar87 Thank you! I will request that this be reviewed. Can you please send me a private message with the other email address? You can adjust your account settings (the gear icon) on a desktop or mobile web browser, not the app. 
 

[keelybt]

@fancypar87  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and which product you are trying to review or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[fancypar87]

Hi, i still have not received any answer for this and I have other products i need to review.

[LaurieBT]

@fancypar87, my apologies, I see that Keely is looking into this for you, and she will respond as soon as she is able to.

[fancypar87]

for item

LANEIGE 
Water Bank Gentle Gel Cleanser with Hyaluronic Acid

my review is:

I really loved this product I found it was really lightweight when applying it on the face . This product is perfect for dry skin after the first use it leaves it feeling soft. It created a soft foam wich cleaned the face i find even with makeup it cleans very well leaving my face refreshed.