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Post in Customer Support
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Customer support

Hello. I bought a foundation and threw away the box and receipt. I’m now realizing it’s making me break out and I’m wanting to return it, but I’m not sure if I can without a box or receipt. I used my phone number associated with my account when I purchased and have the card I used if that helps in store!

1 Reply

Re: Customer support

@Stormydew97 Yes, the store should be able to locate your purchase with your phone number or the credit card used. You can view our full return policy here> https://www.sephora.com/beauty/returns-exchanges

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