Customer Service

[StacyRR]

Rude  service at Masonville Mall London Ontario Canada. Clearly a supervisor presumed I was a loiterer when I had simply placed my bag in the makeup chair while I tried to pull down my list to purchase my items. I had not been there for a minute before she rudely walked up to say that I should move. It was clearly motivated by my colour with a presumption that I would not be buying. Little did she know I spend thousands at Sephora each year.  I was very disappointed as I have never been treated this way at any Sephora in any state in the US. People like her should not be exposed to the public.

[ZakiyaBT]

Hi @StacyRR,

I am so sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya