Customer Service University Blvd location Fort Worth Texas

[Anonymous]

I visited this location for the first time to purchase $100 gift card. While there I wanted to speak with someone knowledgeable about eye cream for puffy eyes. I normally buy my products from Sephora in Fayetteville, AR (btw - excellent customer service they set the bar). The sales girl who waited on me was not knowledgeable about their products. I found a couple products I wanted to try and asked for samples. When I got home I had so little in the container I barely had enough to cover one eye. the store in Fayetteville gave me enough to try for one week. They wanted to make sure I had enough to make a decision. I REGRET HAVING SPENT ANY MONEY AT THAT LOCATION. I WILL NEVER GO BACK TO THAT LOCATION!