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Post in Customer Support
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Credit card payments

Hi! 

im having trouble with paying off my card. My payment is due in a week and on my account, whenever I try to add my bank information, it keeps saying error and that there’s a glitch. 

how else am I supposed to pay off my card? I’ve been having trouble with reaching anyone and it’s getting really annoying. 

any help would be greatly appreciated. 
thanks! 

Re: Credit card payments

I know this post is old but did you ever get the issue resolved?? I've been having the same problem 3 months now and I'm ready to cancel because I'm tired of wasting my time trying to pay my bill. 

Re: Credit card payments

@ashmorgan82 Sorry to hear about this! Please contact Comenity Capital Bank directly for further assistance:

 1-866-841-5037 (Sephora Visa)

1-866-864-7787 (Sephora Visa Signature)

1-866-702-9946 (Sephora Credit Card)

 

Thank you!

Re: Credit card payments

@AldaaV I'm sorry to hear that! I would recommend contacting Comenity directly for further assistance by calling 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature), 1-866-702-9946 (Sephora Credit Card).

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