Credit card payment

[Tigerlily1025]

I go to checkout and there has been a charge added on as “credit card payment”. I do not have a card with sephora and don’t know why it’s there. Please help!

[ladybyrd7]

I am having the exact same issue only it's for $13.54 on mine. I noticed you have a credit redeemed, I have a gift card redeemed. I wonder if some weird ”glitch” is happening because we have credits?! 

[kevinbt]

Hi @ladybyrd7! I'm showing on your order that a gift card was used, and another form of payment to cover the difference. If you still have questions about your order, please send me a PM so I can further assist! 

Regards, 

Kevin

[LaurieBT]

Hi @Tigerlily1025,

Can you please send me a private message with details of your inquiry and a screenshot of any error messages you may be seeing at checkout? I'm happy to take a look further. Thank you!

Best regards,

Laurie

[Tigerlily1025]

Please look into this 

[Tigerlily1025]

See at the very bottom? It takes off my store credit but then adds this weird charge!