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Post in Customer Support
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Credit To My Online Account After Return

Hey guys!

I recently returned some items after the 30 day return mark but well before the 60 day.

Since I have never missed the 30 day mark I was wondering how I get the store credit.

Is it automatically deposited in my account? And how soon after Sephora received the return can I expect to see it?

They received it last Thursday so I know that is pretty recent but I want to make sure if there is something I need to look for in my email it doesn't get deleted or goes to my junk mail.

Thanks!

Re: Credit To My Online Account After Return

@CHGPS If it was returned to us by mail, you will receive an email once your return is processed and the credit will be applied to your online account. It can take up to 30 days from the time it is sent back to be received and processed. 

Re: Credit To My Online Account After Return

Thank you so much!
I got the email on 5/25 that it was received.
I'll just keep an eye on my account for the credit.

Thanks again.

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