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Post in Customer Support
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Credit Card Payment on Checkout?

I'm trying to understand why when I add the gift card to my order my total goes up with a "credit card payment" section added to it? The math doesn't add up!Screen Shot 2019-06-04 at 9.26.27 AM.png

Re: Credit Card Payment on Checkout?

@Fran195 The credit card payment line indicates how much will be charged to your credit card after the gift card has been applied. 

Re: Credit Card Payment on Checkout?

This also happened to me, can you help me with this? it just does not make sense

Re: Credit Card Payment on Checkout?

Hi @Haileybp123,

 

Sorry for the misunderstanding! The gift card would cover the amount that it has on it. The remaining balance would be covered by your preferred credit/debit payment method. I'll send you a private message shortly to follow up. 

 

Best regards,

Laurie

Re: Credit Card Payment on Checkout?

Hi @lindseyeller,

 

I am so sorry to hear this. I will send you a PM to further assist you. Thank you! 

 

Best,
Rebecca

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