Crappy Samples

[Faytal]

The free samples during check out used to be fun, exciting, and such an added bonus.  Not only have they dropped it to 2 samples, but they're crappy, useless, repetitive items.  I don't even choose the free samples anymore because they only offer things I'll throw in the trash.  My last sample choices were like 6 versions of a little card with a dot of foundation on it.  

If you (like I) shop Sephora often enough, we already have 50 different facial cleansers,masks, samples of eye brightening serum, dab of amazing hair conditioner, and random splots of foundations.  We expect Sephora to have us sample NEW, TRENDY, INVIGORATING make up trends, the latest colors of eye shadows, lipsticks, eyeliners.  What's the latest glittery trend, stencils to make those cool neon cut crease eye liners that are hot now, what's the latest smells goods or cool nail trends?  Sephora's free samples are lame now.  Bring back some good stuff!

[mellrocks]

Yep! I hate the foundation samples!! Why are they so many of them in the options!

I personally LOVE the perfume samples, but there’s NONE right now. And on my last order, I chose 2 perfume samples I was excited to get, but received neither. Instead got a pack of sunscreen….what am I gonna do with that.

[LaurieBT]

Hi @Faytal,

Thank you for your feedback about the sample selection! We apologize for any disappointment with the samples as we know these are an exciting addition to your order. I'll share your feedback with the appropriate team. 

Best,

Laurie