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Post in Customer Support
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helloitscathy
NEWCOMER I Insider
‎01-04-2021 01:29 PM
‎01-04-2021 01:29 PM

Cracked Eyeshadow Palette

Hi! I just received my Clay Play Face Shaping Palette in the mail today, but one of the shadows is cracked and another is a bit loose. Is it possible to get a replacement? Thank you!!

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JaneanBT
ALUM II Rouge
‎01-04-2021 03:05 PM
‎01-04-2021 03:05 PM

Re: Cracked Eyeshadow Palette

Hi @helloitscathy,

 

I am sorry about that. I will send you a private message so I can further assist you. Thanks! 

 

Best Wishes,

 

Janean

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helloitscathy
NEWCOMER I Insider
‎01-04-2021 09:01 PM
‎01-04-2021 09:01 PM

Re: Cracked Eyeshadow Palette

Hi Janean! I don't think I received your PM; do you mind sending it again? Thank you so much!!

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