Couldn't redeem Birthday gift

[ABaeBae]

My birthday gift didn't show up at checkout!#

[LaurieBT]

Hi @ABaeBae,

I'm sorry to hear this! You should be able to add the birthday gift to your order with a merchandise purchase during the entire month of your birthday, or 2 weeks before/after your birthday. You may also redeem your gift in-store where no purchase is necessary. Please find details at the bottom of this page. > https://www.sephora.com/birthday-gift

And please contact us at 1-877-Sephora (1-877-737-4672) for additional assistance with placing an order with the birthday gift. I hope this information helps!

Best regards,

Laurie