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Post in Customer Support
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Colourpop Restock?

Is there ever going to be a Colourpop restock, or an expansion on which products are going to be available through Sephora? I've tried buying the Legit AF highlighter trio twice on the Sephora website because it said it was in stock, but both times the orders were canceled because of out of stock inventory. Even when I go back to the order shipment page, it asks if I would like to reorder the out of stock item, so I'm very confused. 

 

I'd still love to have these highlighters in my life, whether it's in this bundle or sold separately through Sephora. 

1 Reply

Colourpop Restock?

I went on Sephora's mobile app today and searched Colourpop..nothing came up. So I clicked on the "Brands" tab and Colourpop isn't there either. Is Sephora no longer carrying Colourpop?

@makeupjunky8 ~ A little additional info.... When the ini...

@makeupjunky8 ~ A little additional info.... When the initial announcement came out last year that Sephora was going to be carrying ColourPop, it was marketed as a seasonal promotion for the time being. I hope it returns with the whole line someday soon! Until then, I know that Ulta is currently carrying quite a nice setup of ColourPop products in-store and online. Hope this helps! ❤

Re: Colourpop Restock?

Hi @makeupjunky8,

 

I'm sorry! All currently available brands are listed on our website and I apologize for any inconvenience. We do not have additional information at this time. Thank you! 🙂

 

Best,

Laurie

RE: Colourpop Restock?

I missed the feeling fine lip gloss set & I really want one!

Re: Colourpop Restock?

Hi @SierraLovegood & @Mechart,

 

We currently have some ColourPop items available on our US site. Also, we have exciting new things coming soon. Please check back and stay tuned! 🙂

 

Best Regards,

 

❤️ Raquel 

Re: Colourpop Restock?

"Exciting new things" apparently means no more Colourpop at Sephora. You guys have removed the brand entirely from the site. Pretty sure its because Ulta set up a better arrangement with them. Very disappointing to see.

Re: Colourpop Restock?

@RaquelBTUnfortunately, I live in Canada so I can't usually order from the US site unless I'm traveling down there.

 

Great to hear though, I would especially love to see more selection. What Sephora got to start with was really disappointing, colour wise. And ordering direct when you're in Canada is problematic for many of us (doubling the cost of an order for example).

RE: Re: Colourpop Restock?

Agreed, that collection was one of Colourpops worst. And they took away what was so great about the brand, affordable product. I don’t want bundles I want to shop the brand how I do on their website. Besides the 3 super shock shadows as singles, everything was over $20 cad. I wasnt about to buy these bundles with boring product in them to maybe get one shade I wanted. I was better off ordering fr the direct website. Their holiday collection there was much better imo. It would be so great to shop this brand in Canada without the issues of shipping it here.

Re: Colourpop Restock?

I second this question. Are we getting any more Colourpop product? I don't care if its online only, I just want to be able to buy their shadows without having to order internationally 😞

Re: Colourpop Restock?

Hi @Mechart,

 

We currently do not have any information about this. Rest Assured, we have exciting new things coming soon to Sephora US and Canada! 🙂

 

Best Regards,

 

❤️ Raquel 

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