Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Color IQ

I completed my color IQ skin testing in store at Sephora yesterdayโ€ฆ. I was told my results would be available on the app and there would be a list of skin care products and foundations shades recommended for me based on the results of the color IQโ€ฆ. But I canโ€™t find any recommended products anywhereโ€ฆ help!

1 Reply

Re: Color IQ

Hi @andreahere I'm so sorry you're not seeing it on your account! If the store matched you to a particular foundation, I recommend using our shade finder tool here:

 

https://www.sephora.com/beauty/foundation-shade-finder

 

Additionally, on your next store visit, I suggest having a Beauty Advisor re-scan you and before leaving, making sure it is reflected on your account. Thank you and I'm sorry for the trouble!

Conversation Stats
  • 1 reply
  • 1117 views
  • 0 Hearts Given
  • 2 Contributors