Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Color IQ not there for my color?

Hi! I was matched incorrectly for my color IQ at the store I went to, but we found my perfect foundation! Thing is, when I try to find its color IQ on this website, it doesn't show up. What's going on here? By the way, the foundation is the Bobbi Brown Skin Foundation SPF 15 in the shade 00 Alabaster. Even if the website does not get fixed, I really just want to know what the color IQ of this foundation is. 


Re: Color IQ not there for my color?

Hi @Plaatina,


Upon review, it does not appear there is a specific Color IQ for the Bobbi Brown Skin Foundation SPF 15 in Alabaster 00. I'm so sorry about that!




1 Reply
Conversation Stats
  • 1 reply
  • 0 Hearts Given
  • 2 Contributors