Cologne sampler certificate

[IsaZoo]

Tried using the certificate from the sampler I got my boyfriend, at first it wouldn’t accept my payment. I had to delete and re-add my card. But now it’s saying I’ve exceed the redemption limit for the certificate. This was the first time we’ve tried to use it, the voucher has been in the bag since he opened it.

[keelybt]

@IsaZoo I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with a picture of the certificate showing the code or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service