Code VIB Bonus not working

[anna11]

I keep getting this error: "Must be logged into VIB account to redeem this offer. Customizable sets and Google products are excluded from this promotion." But I am logged in!!

[stefni0805]

Same.  I've had this issue all weekend and I'm VIB Rouge...and already logged in

[keelybt]

@stefni0805 I will send you a PM. 

[keelybt]

Hi @anna11 I will look into this for you and send you a message with more information. 

[essie143]

the VIBBONUS is not working for me as well and I'm a rouge member

[StephanieSBT]

Hi @essie143,

I'm going to send you a PM shortly for assistance!

Best,

Steph 

[christinac612]

Hi I am a ROUGE member and it also does not work for me.

[keelybt]

Hi @christinac612 I will send you a message with more information.