Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Checkout Not working

Hi There!

 

Can someone please assist. I am trying to checkout with my credit card, I just put in the information and I also have seen the charge pop up in my credit card banking app. It gives me an error to update my credit card information (which i just did and double checked). I'm scared to do it again and get the error message again since it keeps showing up in my statement. It does subtract the amount from my statement too but its concerning. 

 

Thanks!

Tags:

Re: Checkout Not working

Hi @priscilladare,

 

I'm sorry to hear this! I'll take a look further and I'll send you a message shortly.

 

Best,

Laurie 

Re: Checkout Not working

i have the same issue please help

Re: Checkout Not working

@Lilyyyyyyyporto I will send you a PM to help. 

3 Replies
Conversation Stats
  • 3 replies
  • 916 views
  • 0 Hearts Given
  • 4 Contributors