Charged for duplicate product

[HilaryDommu]

Hi,

I went into a Sephora while on vacation and realized on my purchase history online that I got charged twice for my Fresh Sugar Rose lip treatment. They were running a special where I could get a 30% off the second Fresh lip product and I got a separate Fresh balm but they must have accidentally charged me twice for the Sugar Rose lip treatment. I am not able to get back to the store unfortunately and would like to please get credited. I have included a picture of my receipt. Thanks so much! 

 

[DaneeBT]

Hi @HilaryDommu,

I'm so sorry to hear about this! I recommend contacting the Sephora store via phone for further assistance. If you are outside of the US now, please send me a private message so I can further assist you. Thank you.

Always,

Danee