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Post in Customer Support
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Charged for a point perk but never got

I was charged 100 points for a perk and did not receive it or any samples in my box. How can I get my points back?? TIA

Re: Charged for a point perk but never got

Hi @iwantallmakeup,

 

Sorry about that! Can you please send me a Private message with your order number and the sample that you did not receive? I'd be happy to look into this for you!

 

cheers,

 

Richard

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