Charged Twice and sent Two orders (only ordered once)

[misseskite]

I placed an order for foundation through Sephora.com. I only ordered one item.

It looks like they duplicated the order and sent me two of the same product, charged me for two products but when i logged into my junk email to look for any signs from they it looks like they place two identical orders (instead of my intended 1)

I dont know how this happened, but i certainly didn't need two bottles of foundation right now.

[DaneeBT]

Hi @misseskite,

Sorry to hear that! I'll send you a PM to assist!

Always,

Danee