Changing username??

[kamrynbagnell]

I recently wrote a review and I was shocked to look back and see it was posted under my DEAD name. Seeing that name makes me physically sick since i shared it with my lifelong abuser. I changed my name everywhere on here but I can’t do it on my insider profile and it doesn’t seem to be an option. Do better Sephora. People like me and people in the trans community deserve to be able to fix this. 

[AmyC]

I am a bit confused. Was she asking her name be changed for reviews on Sephora.com or this community? I would love my username for this community be changed! 

[DaneeBT]

Hi @AmyC,

I'm sorry BIC usernames cannot be changed! I will send you a PM with more information.

Regards,
Danee

[DaneeBT]

Hi @kamrynbagnell

Im so sorry we're not able to change usernames once they've been created! However, I will send you a PM to further assist.

Always,
Danee