Changing Play Box settings

[Ohnoro]

How can I change my Play box options? In the last 4 months, I have gotten hair products I can not use. Plus the items sent don't go with my skin tone. 

[DaneeBT]

Hi @Ohnoro,

You can update your PLAY! PROFILE here:

https://www.sephora.com/profile/MyAccount/Subscriptions

Please keep in mind that you may not receive an exact match when sent complexion samples as the idea behind PLAY! is to inspire and play with these products.

Always,

Danee

[MaliBT]

Hi @Ohnoro,

I would update your profile settings for your Play! subscription. 🙂 We try to send items as close to your profile as possible. However, there is no guarantee we can send an exact match each month. I recommend trying the products to see if the formula is to your liking then we can shade match you in store when you go in to redeem your Play! Pass.

Best,

Mali